Returns & Exchanges
At The Dairy, we want you to be completely satisfied with your tech gear, which is why we offer a 30-day return policy for all electronics in their original packaging. If your device isn't the perfect fit, our streamlined process ensures a quick resolution for a refund or replacement.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the electronic device in its original box, including all cables, manuals, and accessories to ensure a full refund.
Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Inspection and Refund
Once our technicians verify the item's condition at our warehouse, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing